“Beyond all of their help during the implementation phase, their continued support since that time has been phenomenal. Whether it's general support questions, tweaks to existing - or creation of brand new - forms & reports, or even guidance on getting the most out of the software to help us operate as efficiently as possible - Ormandy has been there for us since day one.” -Jason Z
At Ormandy, we understand that software is only as good as your ability to utilize it. That's why we provide live training and unlimited support.
Project Management: A dedicated team member will guide you through the implementation process, coordinating the steps to golive.
Setups: Our support staff will help you with software setups, vendor catalog imports, and custom forms and reports.
Data Conversion: A specialist will handle importing vital information from your old software, coordinating with you to extract, map, validate, and convert your existing data for import to your Ormandy system. This is the perfect opportunity for data cleanup.
Live training: An expert trainer will work online with your team to navigate the software and set-up custom features to optimize efficiency.
Expert Support: Once you are live in the system, our knowledgeable support staff will assist without metering or time limitations.
Upgrades: Our partnership includes software upgrades and enhancements.