FrontLine Scheduling & Dispatch

FrontLine’s integrated calendar includes full schedule & dispatch functionality. The Scheduler allows events to be linked to work orders or quotes, and any related documents are easily accessed.

For field service and service bay technicians, jobs are scheduled and all details are pushed to the Mobile Connect app for phone or tablet. The scheduler reflects job progress updates from the field and alerts the dispatcher when a project is ready for review and invoicing.

Benefits

​Connect the office to the field
Shorten billing cycle
Eliminate duplicate entry
Improve project coordination

Scheduling and Dispatch Highlights

  • ​Tech certification tracking
  • Dispatch "unassigned" and "to be scheduled" events
  • Email & send notification to technicians via Mobile Connect
  • Service status updates
  • Service history
  • Create service order from event
  • Filter resources by category, certification, location group, & region
For enhanced scheduling, consider Ormandy Mobile Connect and Ormandy Customer Portal.
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Mobile Connect
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Customer Portal