FrontLine’s integrated calendar includes full schedule & dispatch functionality. The Scheduler allows events to be linked to work orders or quotes, and any related documents are easily accessed.
For field service and service bay technicians, jobs are scheduled and all details are pushed to the Mobile Connect app for phone or tablet. The scheduler reflects job progress updates from the field and alerts the dispatcher when a project is ready for review and invoicing.
Scheduling and Dispatch Highlights
- Tech certification tracking
- Dispatch "unassigned" and "to be scheduled" events
- Email & send notification to technicians via Mobile Connect
- Service status updates
- Service history
- Create service order from event
- Filter resources by category, certification, location group, & region