Mobile Connect - Remote Access
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Your field technicians need to update their tickets remotely. Your sales people need to contact customers on the go. Mobile Connect lets you operate efficiently from anywhere.
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Access vital information and complete tasks from a phone or tablet
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Mobile Connect Features and Benefits
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Access customer
info & notes Update events from the field Receive reminders before events Look up customers to notify of ETA Map customer locations Techs claim unassigned events Add parts to service orders Record tech labor & travel time Attach repair images to service orders Capture signatures Update service status for review & invoicing |
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Refine customer service
Boost time management Ensure promptness for appointments Improve customer support Enhance travel efficiency Save time & money on service calls Increase accuracy of inventory Track efficiency & actual labor costs Strengthen customer relations Improve records Shorten the collection cycle |
Explore the rest of the Ormandy Suite
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