GIVE YOUR CUSTOMERS WHAT THEY ORDER
When your customers call in with an order, you want to be able to record the order accurately and
then deliver it right the first time. This means your people need a system that helps them be efficient,
accurate, knowledgeable, and timely. A great answer to all these needs is Order Entry.
Order Entry integrates with Inventory/Sales to give you a complete order processing and inventory management system. With Order Entry you’ll be confident that you’re getting orders recorded accurately
and courteously, shipping them right the first time, and getting them invoiced promptly.
WITH ORDER ENTRY, YOU CAN:
• Get your customers’ orders recorded in less time.
• Immediately answer your customers’ questions about pricing, availability, order status, etc.
• Instantly access and even duplicate past sales orders for a customer.
• Keep accurate records of returns, billing adjustments, no charge shipments, and other special situations.
• Sell what the customer needs even if you have to special order it or ship it from another location.
• Know exactly how and where the customer wants an order shipped, and have an order drop-shipped from your vendor.
• Make sure a customer’s credit status gets checked before and after you record an order.
• Automatically handle complex situations involving special pricing, special commission structures, or special sales tax rates.
• Provide order acknowledgment forms to your customers to make sure the order is right before you ship it.
• Create sales quotations and then turn them into orders when the customer agrees to buy.
ORDER ENTRY FEATURES
• Regular, no charge, credit memo, billing adjustment, payment on account, and drop ship type orders
• Option to add customer record during sale
• Billing info, PO#, shipping info, other info
• Credit limit checking
• Customize the keystrokes and security features per operator
• Text and Notes for the order
• Sale of an item, return, sale of service, standard combo of items, non-stock item
• Handling codes include special purchase, drop ship, and handle as surplus
• Automatic stock availability checking with backorder, substitute and cancel options
• Sell from multiple locations on an invoice
• Zoom into inquiry for an item
• Numerous pricing options (see Inventory Control features)
• Serial, lot, or other tracking numbers
• Display suggested related items
• Allows miscellaneous add-on charges
• Calculates appropriate sales tax
• Any combination of cash, check, credit card, or on account payment
• Accept and track deposits on orders
• Order acknowledgments
• Turn sales quotation into an order
SHIPPING FEATURES
• Picking tickets
• Scheduled ship date per line item
MANAGEMENT AND REPORTING FEATURES
• Open back orders with automated fill
• Inquiry for detail of current and past orders
• Outstanding orders analysis
• Partial or full order invoicing
• Daily sales report
• Operator “override” report
• End of day sales register
• Numerous sales analysis reports
• Inventory turns analysis per item and other inventory analysis reports
• Optional Executive Financial Analysis and Performance Evaluation Analysis
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