REDUCE YOU CONTRACT WORKLOAD

Effectively Managing you service contracts is one of the biggest challenges your service business faces. Service contracts can be complex and may include pricing exceptions, different levels of coverage, and even different billing cycles. Your contract information must be accurate and up to date. Minimize that workload and increase your revenue with Contract Management.

WITH CONTRACT MANAGEMENT, YOU CAN:

  • Keep your service contracts current and accurate with less work.
  • Know how profitable each contract has been.
  • Propose a service contract renewal before it has expired.
  • Check on all service work done against a particular contract.
  • Know the correct amount of earned and unearned revenue on a contract.
  • Instantly recognize a piece of equipment is under contract.
  • Make sure you propose a service contract on every piece of equipment you sell.
  • Eliminate billing errors by ensuring that different contract rates, limit and coverages are
         automatically applied.
  • Make sure you don't' forget any regularly scheduled work.
  • Make sure you contract billings are sent out on time.
  • Make sure the item serviced is the same one under contract.

    • CONTRACT INFORMATION

  • Multiple contracts per customer
  • Contract details include recurring billing, services, and negotiated pricing
  • Pricing may be based on unit rate table
  • Handles contracts based on meter usage
  • Flexible renewal frequencies
  • Automatic renewal option
  • Generate renewal proposals
  • Print contract and proposal addendums
  • Copy and existing contract into a new contract
  • Assign specific equipment to a contract
  • Integrate with Inventory/Sales to help ensure you propose a service contract that you sell

    • BILLING FEATURES

  • Flexible billing frequencies to generate invoices for cycle billing
  • Earned an unearned revenue is tracked over life of contract
  • Prorate initial and final bills

    • CONTRACT COVERAGE FEATURES

  • Define billable status of parts, labor, travel and other services
  • Define different price levels for different types of service

    • MANAGEMENT AND REPORTING FEATURES

  • Contract inquiry
  • Contract profitability analysis
  • Contract renewal analysis
  • Unearned revenue analysis
  • Many standard reports, listings, and inquiry options

    • OTHER SPECIAL FEATURES

  • Create proposals/turn into contracts
  • Generate recurring service orders
  • Prepaid contract amounts may be applied to future service orders
  • Recurring Pager Billing
  • Recurring SMR Billing

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