At Ormandy we’re serious about bringing technical expertise to our customers – expertise that enables us to work closely with industry leaders such as Motorola, Kenwood, Glenayre, Zetron, and our customers. We’ve developed these relationships to provide our communications industry partners the benefits of true system integration: reduced operating costs, access to accurate, real-time data and optimal utilization of labor.
Examples of these solutions are: Motorola certified automatic interface with Impact 21, integration with Motorola Online order system (MOL), Automation of Warrantee billing for Kenwood, Terminal Link for automated pager terminals activation and billing, and various contract billing, to name a few.
Over the last 15 years, the MSS industry has evolved beyond most of our expectations. When Ormandy began servicing the MSS community in 1996, the industry was focused almost exclusively on servicing radios and replacing parts. Today we have customers involved in every facet of an increasingly complex wireless and web-based communications industry and security related products.
Ormandy responded to these evolving customer needs as we expanded into the pager, cellular, telemetry, Passport, Canopy, and tower construction projects market segments with our Frontline and BackOffice Management Software solutions. These full-featured turn-key solutions integrate the special needs of the 2-Way Radio, Cellular and Pager business into a single seamless management solution. Vastly enhanced, our solutions are not just accounting packages but fully integrated management systems designed specifically for communications industry companies of every organizational size and product mix.
Frontline and BackOffice solutions provide incredible flexibility, functionality, scalability and portability coupled with a high level of business system integration. Our customer base ranges from small service shops to multi-state, national & international dealers, distributors, carriers, manufacturers and other service providers running on Windows, Novell, Linux, UNIX, IBM’s AIX, and other open operating systems.
Customer loyalty begins and ends with our loyalty to them, and our reputation for service and support has been built one customer at a time. Our international support staff, programmers, engineers, accountants, analysts, and experienced users of our system provide both the technical assistance and practical advice our customers need to meet today’s ever-evolving challenges.