Give yourself the edge over your competition by offering Internet access to your customers for all common customer services. Now your customers can order products, enter service calls, check on orders, manage their equipment assets, review expenditures, view service history, view invoices & orders, review service history, age their receivables, and more……24/7! This is linked from your current web site to a server that is attached in real time to your O-tomate system, providing instant access and interaction, all with high security.

E-commerce
  • Enter orders for supplies and equipment
  • Place service calls
Customer Service
  • Account aging report
  • View invoices on line
  • View order status (New, Picked, Shipped, Back ordered, Canceled, etc.)
  • Order History
  • Account History report of purchases
  • Current balance and account status
  • Status of service calls (New /Dispatched)
  • Service history
  • Equipment Mix
  • Equipment/Contract Status (On/off contract, expiration date, warranty, etc.)
Control what items can be ordered on the web
  • Web enabled categories and items
  • Contract pricing of items
  • Unique price levels for each customer
Administer Customer Access
  • Customer's access can be limited to each module
  • Assign customers different passwords for different modules
Customization
  • Choose from a number of color schemes
  • Create your own company banner for the site
  • Promote local advertising to generate new revenue